Your Client Relationship IQ Assessment

Assessing the Keys to Developing the Most Successful Clients Relationships

If you're like most successful top sales people and professional services providers, chances are you want to differentiate yourself from your competitors, build high value, long lasting relationships, and win more business. Yet, like many, you may not be clear on what specifically generates these meaningful results, and produces even greater levels of success with your most desirable clients.

This is exactly why I've created this Client Relationship IQ assessment. In as little as 4 minutes you’ll not only discover the areas where you are on track and doing well, you’ll also pinpoint those areas that need your attention in order to reach that next level of impact and success.

But we won't stop there. After taking this assessment, check your inbox right away. There you will find a summary of your results and some important next steps I'm suggesting you take based on where you are on your path to the most outstanding level of sales and client relationship results.

0 = I've not addressed this at all.
4 = I've given this some attention.
7 = I'm doing pretty well here.
10 = I've totally mastered this.

I. Foundations of Relationship

1. I have a process for discovering exactly what is most important to my client

2. I can easily facilitate my client's clarity about what's most important to them

3. I effectively build trust and open communication with my client

4. I know how to open conversations in a way that clients want to engage with me

5. I consistently distinguish between low-value activities and high-impact outcomes

II. Meaningful Engagement

1. I am skilled at remaining highly present and focused on the other person

2. I am able to remove preoccupations and distractions when I am with another

3. I easily and effectively establish rapport with everyone I communicate with

4. I am highly skilled at reading body language and tone of voice in all my communication

5. I maintain a meaningful connection with others in even the most adverse situation

III. Navigating the Best Relationship Path

1. I have a proven process for distilling the client's opinions to understand what they truly need and value

2. I have a methodology for accessing and understanding a client's thinking, evaluation and decision-making process

3. I have a questioning strategy that clearly uncovers the priorities within the client's decision-making

4. I am highly skilled at declining low-value activities and requests while strengthening the relationship

5. I always create clarity about what is most important and why, before moving to the how

IV. Aligning Action with Value

1. I have a process for clarifying the value of every objective and request

2. I always get agreement on what would satisfy the client before I begin the delivery

3. I am skilled at establishing high-impact, objective and subjective measurements of success

4. I always know the impact, value and result of every action I commit to

5. I've mastered the process of establishing commitments both for and by the client

V. Your Commitment Level (0 = not very committed, 10 = I am very committed!)

1. I am ready and open to discovering exactly how to accelerate my success, and what's been holding me back.

2. I understand the importance of investing in my continued development to be the most successful sales professional possible.

3. If invited, I would schedule a short complimentary session to explore some high-impact next steps.

Please provide your name and best email
to receive your Report of Findings.

The information submitted with this assessment will be processed and used by Steve Lishansky for the purpose of sending you your assessment results.